Oracle Fusion CRM : New Features
Already being delivered as a comprehensive suite of modular applications, Oracle Fusion apps are enriched with the potential of coexisting with existing Oracle apps. This pioneered advancement not only...
View ArticleOracle Fusion CRM : Territory Management
Oracle Fusion CRM provides an easy to use Territory Management module, for sales teams to organize their sales regions into multiple territories, based on various criteria / Dimensions (Example :...
View ArticleUser Experience Of Oracle Fusion CRM
One of the major attractions (and useful features) of Oracle Fusion CRM is, its User Experience. The entire user pages are split into multiple areas such as: Global Area (Common Tools and Services)...
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Customer Management In Oracle Fusion CRM
Oracle Fusion CRM offers various advanced functionalities for business users, however all these can only be utilized if you have a strong Customer database. This article shows you step by step how this...
View ArticleCustomizing Oracle Fusion CRM
We have prepared a short video, which talks in detail about “Extending Oracle Fusion CRM”. It covers information about the MDS Repository, Engine, Various layers where customizations can be done, how...
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Evernote Hello : A Personal CRM
I’m sure many of us encounter memory loss incidents either at a social gathering, shopping where we see a familiar person. It takes us time to recollect who they are and where we have met them. In this...
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Top Ten Open Source CRM Solutions
Open source CRM projects are flourishing stupendously; just do a quick search in SourceForge Inc. and you will find more than 350 active open CRM projects listed there. How do we pick the good apples...
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Visual Navigation Of Customer Support Calls
Today I noticed an interesting question in Quora (http://www.quora.com/How-long-will-it-be-until-I-can-navigate-automated-customer-service-calls-visually) about Visual Navigation of Customer Support...
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How Oracle Fusion CRM Handles Multilingual Implementations
Oracle Fusion CRM comes with an interesting architecture for handling multi language implementations. This means, during the initial deployment phase itself, number of languages can be configured so...
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Using CRM Desktop With Oracle CRM On Demand #CRMOD R19
CRM Desktop is an offline tool provided by Oracle, for accessing its CRM On Demand R19 data from Microsoft Outlook, We have been using it for quite some time and prepared a short guide on how to...
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